🚚 Shipping Policy – UMAKRITI

At UMAKRITI, we strive to deliver your favourite jewellery pieces safely and on time. Please read our shipping policy below for complete details.

📦 Order Processing Time

All orders are processed within 1–2 business days (excluding Sundays and public holidays).
Once your order is processed, it will be shipped immediately.

🚛 Shipping Time

• Metro Cities: 2–4 business days
• Other Locations: 3–7 business days

Delivery timelines may vary depending on your location and courier service availability.

💸 Shipping Charges

• Free Shipping on all prepaid orders
• Cash on Delivery (COD): ₹49–₹99 extra (if applicable)

📍 Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp to track your package in real-time.

🚫 Shipping Delays

While we aim to deliver within the estimated timeline, delays may occur due to:

• Unexpected weather conditions
• Courier service issues
• High order volume during sales or festive seasons

We appreciate your patience in such situations.

📦 Undelivered Orders

If an order is not delivered due to incorrect address or unavailability:

• The order may be returned to us
• Re-shipping charges will be applicable

⚠️ Important Notes

• Please ensure your address and contact details are accurate while placing the order
• UMAKRITI is not responsible for delays caused by incorrect details provided by the customer

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💛 Need Help?

For any shipping-related queries, feel free to contact us:
📧 Email: trendzakdesigns@gmail.com 
📱 WhatsApp: +91-9315205420